Changing Name Servers

Changing Name Servers


Name servers host all the DNS records for a website. It also will help you to direct traffic to your new account with us.  This Knowledge Base article will walk you through updating your Name Servers


WHMCS Steps:


The first step is to log into WHMCS by navigating to https://manage.newtekwebhosting.com.  If you need help logging into your account please see KB 1686.

Once logged in navigate to My Domains.



Under My Domains you will see a list of all the domain names that you have registered with us.  On the far right you will see the option to access the settings for your domain.



From the next screen you will need to scroll down until you see the Nameservers section.  This is where you can update your settings and they will reflect at your registrar.  You will first need to select the option to Use custom nameservers (enter below).  Simply enter your new nameservers and click Save.



Please Note:
It will take 24 to 48 hours for the nameservers to be updated around the world. Please wait for this time frame before running any tests on your DNS.

Add Feedback