1. Check your email. The Customer ID number was provided in your "Web Site Ready" email, which was sent to you soon after your site/server was purchased. We recommend that you use the search function in your email client or web mail service (i.e. Outlook, Gmail, Yahoo! Mail, etc.) and search the phrase "Web Site Ready" to locate the email.
2. Use the password reset tool. This option will require that you know the answer to your account's 'secret question.'
3. If you are not able to use the password reset tool, or if you do not know the answer to your account's secret question, we would be glad to assist you by verifying you into your account. Please call or submit a Live Chat using the following Knowledge Base Article: KB 173
Trouble logging in? Simply enter your email address below and we will send you an email that will allow you to reset your login.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.