How do I set up an auto-responder for my email address?

1.  Log in to your email account through the webmail interface, located at (replace "" with your domain name).  You will need to log in with your full email address and password.  If you do not know your email password, please contact your account administrator.

2.  Once logged into SmarterMail, click "Settings."

3.  Expand the "My Settings" node (if not already expanded).

4.  Under "My Settings," click "Auto-Responder."

5.  On the "Options" tab on the Auto-Responder pane, click the check box for "Enable auto-responder."

6.  By default, the "Disable responses to indirect mail" check box will be checked.  This means that only mail sent directly to you will receive your auto-responder.  Any mail you receive through a mailing list (i.e. newsletters, etc.), or email forwarded from another address, or email you receive that was sent to an alias address you have set up, will not trigger your auto-responder.  If you would like EVERY sender to receive your auto-responder, including from mailing lists or forwarded email, uncheck this box.

7.  By default, the "Limit responses to once daily" check box will also be checked.  This will ensure that an email address only receives your auto-responder once per day, even if they send you multiple messages.  If you uncheck this box, every email a particular address sends to you will receive your auto-responder.  Note, it is highly recommended that you keep this option enabled to avoid the potential of your email address, your domain, or even potentially the entire mail server from becoming blacklisted by an Internet Service Provider (ISP).  This could result if a recipient of your auto-responder reports the messages as spam.

8.  Click on the "Auto-Responder Message" tab.

9.  Provide a Subject line for your auto-responder message (i.e. "Out Of Office" or "on vacation"), as well as the message body (i.e. "I will be out of the office until September 10th).

10.  Click "Save."

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